Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our websites (salesbot.co and provinceinnovation.com). We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how the data will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

The personally identifiable information (PII) we collect when applicable; first name, last name, email address, company name, VAT code.

How we use this information; we use your email as the unique identifier for your account, the preceeding information is used for transactional communication and for occasional marketing purposes. Additionally we capture usage analytics used for debugging and improving our products. These analytics events are anonymised after a 7 day retention period.

How we store & protect your information; all data is encrypted at rest using industry standard AES256 cipher, all data in transit is encrypted using SSL and routes via Cloudflare DNS services, all data is processed on servers provided by Render located within Germany, all data is stored on PostgreSQL databases provided by DigitalOcean located within the United Kingdom.

We use a few third-parties services to process & store data where absolutely necessary - we promise to NEVER sell your data; web traffic analytics are captured by Google Analytics, Hotjar and Pulse Analytics, all payment information is processed and stored by Stripe&ProfitWell, all transactional and marketing email is processed and stored by SendGrid.

You are free at any time to request any personal information we have for you as dictated by the General Data Protection Regulations (GDPR). Under the same, we will also delete any or all of this information at your request.

Do you have any questions? Contact us at dpo@salesbot.co

Last updated: 30th December 2020